It is possible to search for specific itineraries within the itinerary overview in the Agent Center
There are two ways to search for itineraries:
- Search Itineraries By Text
This field allows to search for passenger names, trip name, passport number or itinerary IDs.
- Filter by Status
It is possible to search for itineraries based on their status. There are seven filter-options in total:
|All||Displays all itineraries, regardless of their status.|
|In Planning||Itineraries, where the planning process has started, i.e. after clicking "Create Itinerary".|
|Checkout Started||The itinerary changes into this status after "Checkout Now" has been clicked in the Planer.|
|Reservation Requested||Used when the agent is booking elements of the tour offline. This is not relevant for Marketplace customers.|
|Reserved||Used when the agent is booking elements of the tour offline. This is not relevant for Marketplace customers.|
|Pending Modification||A booking change has been initiated.|
|Booking Requested||The booking is in manual processing and is not yet paid.|
|Confirmed by Supplier||The booking has been confirmed.|
Please note: Even though all status filter options will display in the drop-down menu, only the ones listed in bold will apply to Marketplace customers.