Overview
The high level of customisation made possible by TripBuilder impacts the accommodation selection algorithm applied during template instantiation.
This article explains the logic for the underlying algorithm, which will always depend on the specific product definition set up in your TripBuilder instance, primarily focusing on default and recommended accommodations.
Accommodation Selection Algorithm
The selection algorithm relies on the potential rules that might have been defined on default and recommended accommodations. While TripBuilder only allows the selection of one default accommodation per template, multiple recommended hotels can be defined as needed.
The order in which recommended accommodations are defined is relevant as it expresses the intended ordering for selection, with the most relevant recommended accommodations at the top.
During the template instantiation in the planner:
- TripBuilder will attempt to add the selected default accommodation if availability exists by checking inventory or live supply, depending on the accommodation source defined as default.
- If the selected default accommodation is NOT available, TripBuilder will check the availability for the recommended accommodations and select the first that has availability, considering the recommended ordering defined in the template. Recommendations precede any user preference for a star rating set before instantiation. This allows Tour Operators to steer their desired products to users
Example in Practice
Consider the following use case:
- Default Hotel = 3 Star
- Recommended Hotels (in the following preferred order)
- Hotel A 4-Star
- Hotel B 5-Star
- Hotel C 3-Star
Applying the Selection Logic:
- If the Default Hotel 3-Star is unavailable, the recommended hotel will be Hotel A 4-Star.
- If Hotel A 4-Star is unavailable, the recommended hotel will be Hotel B 5-Star.
- If Hotel B 5-Star is unavailable, the recommended hotel will be Hotel C 3-Star.
Recommended Accommodations at Planner
Information on which accommodations are recommended by the Tour Operator is relevant and is visually available on the Planner’s Accommodation Overview page with a representative label.
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