This table covers the most important facts about the profiles and application access within TripBuilder.
Profiles | Access | Product Plan |
Employee - Full Permission |
|
All Product Plans |
Employee - Product Management Only |
|
Premium only |
Employee - Customer Care only |
|
Premium only |
Employee - Admin |
|
All Product Plans |
User of Travel Agency |
|
Add-on of Advanced Plan & Premium |
Learn how to create a new user here: Read more
Comments
2 comments
Hello, I got a question regarding the user profile "guest". What is the purpose of this profile and access area?
Hi Sonam
Thanks for your questions.
"Guest" is the main contact of a customer's itinerary automatically updated upon a booking or request. These are details of the main contact entered during the checkout.
The only access area is the itinerary that they are planning and eventually book. (Summary)
However, when handling bookings, always refer to the pax and contact data stored on the itinerary! (Customer Care)
I hope that answers your questions.
Best,
Anne
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