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User Profiles within TripBuilder

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2 comments

  • Sonam Martig

    Hello, I got a question regarding the user profile "guest". What is the purpose of this profile and access area?

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  • Anne Faulmann

    Hi Sonam 

    Thanks for your questions. 

    "Guest" is the main contact of a customer's itinerary automatically updated upon a booking or request. These are details of the main contact entered during the checkout. 

    The only access area is the itinerary that they are planning and eventually book. (Summary) 

    However, when handling bookings, always refer to the pax and contact data stored on the itinerary! (Customer Care)

    I hope that answers your questions. 

    Best, 

    Anne 

     

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