There are two ways to search for itineraries: 

  • Search Itineraries By Text
    This field allows searching for passenger names, trip names, passport numbers or itinerary IDs. 
  • Filter by Status
    It is possible to search for itineraries based on their status. There are seven filter options in total:
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All Displays all itineraries, regardless of their status.
In Planning Itineraries, where the planning process has started, i.e., after clicking "Create Itinerary".
Checkout Started The itinerary changes into this status after "Checkout Now" has been clicked in the Planner.
Reservation Requested  Used when the agent is booking elements of the tour offline. This is not relevant for Marketplace customers.
Reserved Used when the agent is booking elements of the tour offline. This is not relevant for Marketplace customers.
Pending Modification A booking change has been initiated.
Booking Requested  The booking is in manual processing and has not been paid yet.
Confirmed by Supplier The booking has been confirmed.
Cancellation Completed The itinerary has been cancelled. 
Option Booking  Only applicable for customers with CRS integration. 

Please Note:

Even though all options under Filter by Status will be displayed in the drop-down menu, only the ones listed in bold will apply to Marketplace customers. 

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