Frequently asked questions regarding TripBuilder

JS Error - "Direction API. This API project is not authorized to use this API"

This error occurs when a certain Google Maps API is not enabled for the Google Maps API key used by TripBuilder. Please check your configuration in the Google Dev console.

Our article on how to create a google maps API key also mentions which APIs need to be enabled, see here

IBE - Cannot switch language or currency

The language and currency are stored in a cookie. Due to the third-party cookie policy of browsers, this storing doesn't work when your main website and the subdomain of the IBE do not use the same top-level domain. Please order a white-labeled domain for your IBE with Nezasa support.

More info about the white-labeling can be found here.




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