Overview
Setting the correct price on a product or service is the key to profitability. Within the Nezasa TripBuilder system, you are able to set markups on different levels to define the right selling price for your services.
There are three levels of Tour Operator Markups, which can be defined within the setting part of your TripBuilder.
- Tour Operator - Base Markups
- Tour Operator - Markups by Channel
- Tour Operator - Markups by Agency
The sales price is calculated in stages from the supplier's net price. During each stage, a particular markup is added. The markups are added in the following order on top of the To net price:
- Tour Operator - Base Markups
- Tour Operator - Markups by Channel
- Tour Operator - Markups by Agency
In the first stage, the markup for that stage is calculated based on the supplier's net price. At every subsequent stage, the markup for that stage is calculated based on the resulting price from the previous stage.

Please Note Additional Distribution Channels, as well as Agency Management functionalities, are available with our Advanced Product Plan or higher. |
Tour Operator - Base Markups
A default markup is automatically created for a new Tour Operator and cannot be deleted. This means a Tour Operator always has, at least, one set of markups.
Steps to set TO Base Markups:
- Go to Settings
- Click on Base Markups
- Click on the arrow of the Default section
- Product categories are revealed in a drop-down
- Click on the Edit pen behind a product category
- Enter your required Markup per product category
- Click Save
TO base markups have some advanced options that other markup levels do not have e.g. special accommodation markups and custom markups. See more information below.
Special Accommodation Markups
Accommodations can have additional markups for:
- Country and/or country seasonality
- City and/or city seasonality
The following hierarchy will be applied:
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Supplier Markups
Additional markups can be defined per external supplier.
Steps to set external supplier markups:
- Go to Settings
- Click on Base Markups
- Click on the red button Add Supplier
- Select one of the external suppliers from the list and add it to your Base Markup settings
- Click on the arrow of the supplier
- Product categories are revealed in a drop-down
- Click on the Edit pen next to the product category
- Enter your required markup for the supplier product
- Click Save
Please Note If no Tour Operator base markup is defined for a particular external supplier, then the default Tour Operator base mark will be applied. |
Tour Operator - Markups by Channel
Tour operator channel markups can be defined per distribution channel by the tour operator, and are calculated on top of the tour operator base markups.
Steps to set TO distribution channel markups
- Go to Settings
- Click on Markup by Channel
- Click on the Add Distribution Channel red button
- Select the DC-Channel you want to set markups for
- Click on the arrow of the DC-Channel
- Product categories are revealed in a drop-down
- Click on the Edit pen next to the product category
- Enter your required markup for the product category
- Click Save
Important Every TripBuilder setup is based on a default distribution channel. If no further distribution channels are set up for your TripBuilder, only TO base markups will be required. |
Tour Operator - Markup by Agency
Tour operator agency markups are defined per travel agency by the tour operator and calculated on top of the tour operator distribution channel markups.
Steps to set Markup by Agency:
- Go to Settings
- Click on Agency Markups
- Click on the Add Agency red button
- Search and select the agency you want to set markups for
- Once an agency is added, click on the arrow of the selected agency
- Product categories are revealed in a drop-down
- Click on the Edit pen next to the product category
- Enter your required markup for the product category
- Click Save
Please Note If your TripBuilder is not enabled for agency management, only TO base markups will be required. |
Markup Categories
Updated with Release v271 Markup Categories replace the Custom Markup in settings. We introduce a new feature that allows more flexible and powerful control over markups. With the Rule-Based Markups Category release, the Custom Markups are no longer visible in the Miscellaneous Tab of an inventory product. Custom markups were automatically migrated into new markup rules that apply the same functionality, but additionally also allow to steer markups more fine-grained. |
The functionalities of Rule-Based Markup Categories are:
- Markups can be configured rule-based
- Multiple rules can be combined with AND/OR logic
- Condition rules for markups can be specifically selected products based on tags, component source, templates or modules, distribution channel, and agency.
Besides the different conditions to steer when a rule is applied, there is also a configuration that allows steering the markup value:
- Per country
- Per area
- Per seasonality
Add Categories
- Go to Settings
- Click on Markup Categories
- Click on Add Category
- A modal opens which allows you to define the
- Name
- Rank
- Description and
- Levels (1, 2, 3) and
- Level Types
- Base, Agency, Channel, (& Reselling)
- Once the level type has been selected the rules can be defined
Example of Rank Usage To illustrate it with an example what shall happen if multiple rules match.
An offer for a product P with the net price of EUR 100.00 is calculated where both rules A and B match. Rule B wins as it has a higher ranking of 5 and the sales price is calculated as EUR 100 * 1.08 = EUR 108.00. |
Rule
Rules define what markup will be applied to a...
Distribution Channel |
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Agency |
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Inventory Product |
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Product Type |
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Template Tag |
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Module Tag |
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Template (ID) |
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Module (ID) |
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Component Source |
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Markups
The markup rule defines how much should be added on top of the costs. This can be a markup percentage and/or an absolute amount. Combination of markup in % and absolute markup per booking or per PAX can also be combined.
Once the rule(s) has been selected the specific markup for the rule(s) can be defined as default or per country, area and seasonality.
- Click Save
Important
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What follows in the upcoming sprints?
- UI limitations (e.g. selection of products) are work in progress and will be improved.
- More rule conditions (product tags, inventory supplier, 3rd party supplier IDs) will be made available.
- View the originating markup rule in the Markup Details view in Customer Care.
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