Overview

TripBuilder supports different customer currencies. These are customer-facing and visible in Planner, as an example. A complete list can be found here.

However, not all suppliers deliver their offers directly in the customer's preferred currency. Reasons vary from contractual matters to the supplier's technical impossibility to support those currencies via API.

To address this issue, TripBuilder provides a currency conversion automatism - Foreign Exchange Rates (FX Rates) - making transparent to the customer which currencies are directly supported by the supplier and those converted. If a conversion is required, the user controls the exchange rates to compensate for possible monetary fluctuations.

FX Rates can be defined and updated in an automated or manual way.

00:00: In this video, you will Learn how to use and update Foreign Exchange Rates in the Settings. 00:06: From your main dashboard, access the "Settings". 00:10: Under Pricing on your general Settings, Select "FX Rates" from the menu. 00:15: It will open a new page, where you have an updated list of all the exchange rates TripBuilder has. 00:21: TripBuilder supports 5 currencies on the frontend, that can be used by agents or users when planning a trip. 00:28: However, we know that you can have different suppliers around the world, with their own currency. That's why Tripbuilder has FX rates for more than 60 other currencies. You can find the full list in the link of this video. 00:41: So, FX rates settings are used to convert an Origin Currency 00:46: To a supported, target currency. 00:49: By default, FX Rates are automatically managed. 00:53: You only have the possibility to adjust the safety margin of the exchange rate. 00:58: When the auto-managed FX rates are enabled, TripBuilder uses Currency Layer's API to fetch the exchange rates two times per week, on Tuesdays and Thursdays. 01:08: Be aware that, if you change the Safety Margin, the changes will only reflect on the next API call, tuesday or thursday. 01:16: By unselecting the Auto Managed FX Rates, the currently existing exchange rates will remain as they are until you make any changes. 01:24: However, if you have any exchange rate that you highly depend on, and work with often, you can manually change that FX rate, and leave all others automatically updating. 01:35: Select the option for "Update automatically". 01:38: To do so, click on the pencil icon of any FX Rate. 01:42: A new popup will open. 01:44: In here, you can change the exchange rate of this two currencies. 01:49: And also define a Start date for this exchange rate to be applied to. 01:53: When done, Click on the "Update Rate" button. 01:57: You will see that now, the FX Rate is no longer updated by "Nezasa System" but yes by the user who performed the change. 02:05: While in typical scenarios, the same FX Rates can be applied to all Distribution Channels, this may not be applicable for more complex setups where different FX Rates may be explicitly defined for some Distribution Channels. 02:19: For example, this could be when distribution channels map to businesses conducted in different countries. For this cases, you can create FX rates per Distribution channel. 02:30: To do so, click on the plus icon. 02:33: On the "applicable to" field, select the Distribution Channel where you want to apply this FX Rate. 02:39: Define the Origin Currency (of your suppliers) and the Target currency, that can be displayed in the frontend. 02:46: Manually add the exchange rate. 02:49: And the date from when this FX Rate should be applied to. 02:53: When done, click on the "Add Rate" button. 02:57: This manually created FX Rates cannot be updated by our system, and will need to be updated by an admin user. 03:05: This guide covered how to access, configure, and create new FX Rates in TripBuilder settings. Feel free to check our Knowledge base article about the subject.

How to access FX Rates

1. Go to Settings.

2. Click on FX Rates on the left-hand menu under Pricing.

Auto-Updates of FX Rates

In this use case, TripBuilder automatically updates the exchange rates between currencies. The "valid from" column shows when the rate was last updated.

Auto-updates are enabled by default for all new TripBuilder instances.

TripBuilder uses the external service Currency Layer as the source for the most current exchange rates, which are read-only. The only parameter available for configuration is the Safety Margin. When defined, it will be added automatically on top of the FX rates to compensate for possible monetary fluctuations.

Manually Updating FX Rates

Manually Manage Specific FX Rates

TripBuilder enables leveraging the auto-updates as the base for currencies but can manage selected FX rates manually. This way of managing FX rates is advantageous when you have hedged FX rates with a bank for some currencies but not overall. To do so:

1. Enable the flag Auto-Managed FX Rates and click on the edit pencil for the FX rate you would like to manage manually.

2. In the open modal, disable Update automatically to start managing this specific FX rate manually.

3. Once complete, click on the Update Rate button.

Completely Disable Auto-Updates

To manually manage all exchange rates:

1. Disable the option Auto-Managed FX Rates.

2. Click on the edit pencil for the intended FX rate

3. A pop-up window opens where you can edit: 

• Exchange Rate 
• Valid from date (the validity can be set to a day in the future or as from now, but not in the past.)

4. Click on Update Rate.

The adjusted exchange rate and date will be automatically saved.