Introduction
Your setup may have one or several distribution channels. Distribution channels give you the tool to maintain several brands towards the market. But it doesn't stop with the brand as a configuration setting, in fact, a distribution channel can be configured in many ways:
- each distribution channel has its own domain
- look & feel
- contact details, legal name
- feature flags give control over the behaviour of discovery, and the planner
- texts of buttons, the checkout steps, or travel documents can be controlled
Also, note that various more advanced configuration concepts can be configured such that they apply only to a specific distribution channel:
- Markups: the multi-layered markup model has a layer for distribution-channel-specific markups. Read more.
- Cancellation policies: a cancellation policy for content managed in the Nezasa inventory may be linked to a certain distribution channel.
- Content rules (product distribution rules): a content rule may be applied to a specific distribution channel. Read more.
The UI for Distribution Channel Settings
Steps to get to the Distribution Channel Settings:
- Click on Settings
- Click on Distribution Channel on the left sidebar
- Click on the Distribution Channel you would like to edit
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Important Note: Only admin users can access the Distribution Channels settings. |
Once you have selected a distribution channel, check out the different tabs that group settings in a specific area.
| Tab | Setting Option | Remarks |
| General |
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Official company name, legal name, address, phone, email |
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Customize your email Footer | |
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Read more | |
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Checkbox field. The user needs to check it to allow the processing and storage of the data entered. E.g., on contact forms. | |
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If enabled, "contact us" links/buttons are shown. The actual label to be used can be configured in the respective configuration sections: Explore, Planner. | |
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Cancellation Policies Settings for package and product cancellation policies. |
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| Discovery |
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Configure filters that are visible on Explore Overview. |
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Itinerary Creation |
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Planner |
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Ignore Time Constraints |
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Recommended Locations |
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Read more | |
Checkout |
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Configure the form used to request information about the booker and the PAX of the itinerary. A default set of attributes such as first/last name, passport number, nationality, and more are available. For each field, you can configure whether it is mandatory, optional, or hidden. |
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Configure the terms and payment page of the checkout. The "default" configuration is used for all types of users. Depending on your product plan, you may see separate configuration options for travel agencies or for booking from the CTS marketplace as a tour operator user. - The configuration covers conditions the users should accept (booking terms) and payment conditions (payment methods, if with a down payment). |
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| Documents |
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Define static included, excluded and conditional service displayed on each travel summary - Define which reference ID should be shown on the travel summary |
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Displayed in Checkout if defined: Booking Declaration Travel Registration |
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Displayed in Checkout if defined: Final Remarks |
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Define Custom Text Blocks displayed at the beginning or the end of the Travel Documentation - Enable "Show Cancellation Policies" on the travel documentation |
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| 3rd-Party Integration |
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Insert custom code into all consumer-facing pages (discovery, planner, checkout) of the distribution channel.
Use this to integrate, for example, tracking services such as Google Tag Manager, Google Analytics, Adobe Analytics, etc.
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Settings for and Avuxi |
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Configure here additional options for your Midoco connector |
More Distribution Channel Settings
Nezasa offers you many more settings than the ones already available in the UI. Step by step, more settings will be exposed for direct control in the UI. Here is an extract of options that already exist. Please contact support to adjust them.
General
- Button labels: most primary button labels are configurable. E.g., "Start Planning" could be "Get Quote".
- Domains: configure what domain is used or the path where the TripBuilder IBE is hosted.
Discovery
- Trip presentation: configure the trip cards listed in the search results and what information they should show.
Planner
- UI filters: which UI filters shall be used for searching hotels, flights, rental cars, and in which order they are listed.
Checkout
- PAX details: configure which details of the PAX you'd like to request, e.g., first name, middle name, birth date, passport number, etc.
- Text blocks: on the payment page, a variety of different text blocks can be configured incl., acceptance checkboxes, e.g., for getting the privacy and booking terms accepted. Hint: the legal terms themselves should be hosted outside of Nezasa, e.g., on your CMS. use the text blocks to link to them.
- Online payment: control what payment provider is used, how high the down payment shall be, and if automatic reminder emails for the rest of payment shall be sent out.
- Promo codes: enable promo codes on the payment page. Hint: the promo code management in Cockpit also needs to be enabled.
- Newsletter opt-In: enable an acceptance box that the customer accepted to be added to your newsletter list.
Travel Documentation
- Layout: the travel documentation comes in several layout options, from more verbose to a simple list of services. The layout is also used in the web view to summarize the trip (planner, checkout, booking confirmation). Configure here which layout is used where.