System Events

System events are created automatically and provide information on different actions performed by the system.

System Events can be found under the Cockpit Settings.

Since System Events are solely of an informative nature, they cannot be altered in any form by the customer.

Steps to view System Events:

Examples of system event titles for the standard types:

Type: userSignUp Severity: Info	User SignUp
Type: passwordReset Severity: Info	Password Reset
Type: emailSuccess Severity: Info	Payment by Bank Transfer, Booking Confirmed Reservation Confirmed PAX Name change
Type: emailFailure Severity: Critical	Email could not be sent: Reservation request received

If OTAs or other service providers are involved, there are a few additional types:

Type: success

Severity: Info

Success OTA Service at 'https://ota-example.com/ota/services/Read' - Ctx= itineraryRefId=myItin3rary0

Type: failure

Severity: Warn

Exception when trying to call the OTA Service at 'https://ota-example.com/ota/services/DynamicPkgBook': Requested action not possible:172:0100 Vacancy or info displayed - Ctx= itineraryRefId=myItin3rary0

Type: databaseOperation

Severity: Warn

Please Note: System events are only stored for 30 days. After this period, they are deleted.