System events are created automatically and provide information on different actions performed by the system.

System Events can be found under the Cockpit Settings.

Since System Events are solely of an informative nature, they cannot be altered in any form by the customer.

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Steps to view System Events: 

  • Go to Settings
  • Click on System Events

Examples of system event titles for the standard types:

Type: userSignUp

Severity: Info

  • User SignUp

Type: passwordReset

Severity: Info
  • Password Reset

Type: emailSuccess

Severity: Info

  • Payment by Bank Transfer, Booking Confirmed 
  • Reservation Confirmed 
  • PAX Name change 
  •  

Type: emailFailure

Severity: Critical

  • Email could not be sent: Reservation request received 

If OTAs or other service providers are involved, there are a few additional types:

Type: success

Severity: Info

Type: failure

Severity: Warn

Type: databaseOperation

Severity: Warn

  • Couldn't delete product refId=58cfda702f4nt4sy240a2

Please Note: System events are only stored for 30 days. After this period, they are deleted.


 

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