Learn how to confirm a booking manually in customer care
This article will describe how to confirm a booking manually in the Nezasa cockpit.
Please Note: The features only available for Premium Plans and higher and needs to be enabled in the backend, please contact your account manager or Support Team for more information.
Confirm a booking manually
The following steps describe in short how to confirm a booking manually in the cockpit.
Steps to confirm a booking manually
User opens respective itinerary in the cockpit with status Manual Processing
User clicks on Confirm Booking Manually of the Action button
Popup Confirm Booking Manually is displayed
Click on Confirm
The status of the booking is changed to Confirmed by Supplier