Overview

Generic ad-hoc components allow you to add services to an itinerary that are not included in the standard offerings. These could include items such as an extra bed for a child or special surcharges. Additionally, these components can be used to apply extra charges or discounts to an itinerary, and you can choose to make them transparent to customers.

Steps to Add a Generic Ad-Hoc Component

1. Access the Planner for the intended itinerary.

2. Click on either the TA-Tools or TO-Tools menu.

3. Select Ad-Hoc Components from the menu list.

4. Click on + Add new Generic Ad-Hoc Component.

5. A pop-up window will appear where you can fill in the necessary details:

• Title*: Enter a descriptive title for the component.
• Start: Set the start date for the component (must be within the itinerary date range).
• End: Set the end date for the component (must be within the itinerary date range).
• Supplier: Choose the related supplier from the Inventory (note: this selection is only informative and will not link to the supplier's inventory).
• Booking Status: Select from the following options: Open, On Request (RQ), Booked (OK), Cancelled, or None.

• Description*: Provide a description of the component.
• Net Price*: Enter a value of zero or higher.
• Sales Price*: Enter any numeric value. A negative value indicates a discount, price correction, or extra charge included in the itinerary price.
• Not visible to customers: If enabled, the Sales Price will be added to the total itinerary price, but the Title/Description will not be visible to the customer.

(*) Mandatory field

6. Once all details have been entered, click Save.

After creation, the ad-hoc component can be modified or updated as needed.

Updating a Generic Ad-Hoc Component

Click the pencil icon next to the ad-hoc component to update it directly within an itinerary. A pop-up window will appear, allowing you to make changes. After editing, click the Save button.

Updating an Ad-Hoc Component in Customer Care

If a generic ad-hoc component has been added to an itinerary, it will appear under the Service & Price List page in Customer Care. To update it:

1. Access Cockpit.

2. Click on Customer Care.

3. Click on the relevant itinerary ID.

4. Navigate to the Services & Price List page.

5. The generic ad-hoc components, along with other components such as rental cars, flights, transport, accommodation, and activities, will be listed in their respective sections.

6. Click the editing icon next to the ad-hoc component.

7. A pop-up window will open, allowing you to make changes.

8. After editing, click Save to apply the changes.