Overview
You can use Generic Ad-Hoc Components to add services to the itinerary that are not reflected in the standard offering (e.g., extra bed for a child, special surcharges, etc.)
These Generic Ad-Hoc Components can also be used to add extra charges or discounts to the itinerary, and you also can mark them as not visible to customers.
Steps to add a generic ad-hoc component
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Click on TO-tools / TA-Tools
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Click on Ad-Hoc Components
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Click on + Add new Generic Ad-Hoc Component
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A pop-up window will open so that you can enter the details:
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Title (* mandatory)
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Supplier (not connected with the supplier inventory yet)
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Booking Status
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Description*
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Net/Sales Price*
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Option to mark as not visible to customers (if you input any price, it will modify the total of the itinerary, but the customer won’t see the Title/Description of this ad-hoc. This can be used for discounts with a negative value or extra charges)
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Once all details have been entered, hit Save.
After being created, this ad-hoc component can be changed/updated.
Updating an ad-hoc Component
You can update an Ad-Hoc component directly on the itinerary you’re creating, clicking on the pencil icon:
A new window will pop up, where you can make the necessary changes. After that, hit Save.
Updating ad-hoc Component in Customer Care
If a generic ad-hoc component was added to an itinerary, the component will be shown under Service & Price List of the Itinerary in Customer Care:
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Go to Cockpit
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Click on Customer Care
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Click on the itinerary ID
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Go to the Service & Price List page.
You’ll see the Generic Ad-Hoc components, and all the other components you might have created (Rental cars/flights/transport/accommodation/activities) will be in their respective fields.
The generic ad-hoc component is displayed as a component on the list with an editing option on the right-hand side:
By clicking on the editing icon, a pop-up window opens which allows applying changes to the component:
After editing, you can hit Save.
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