What are internal remarks on inventory products?

The internal remark is a field displayed on the miscellaneous tab of inventory products in the cockpit. 

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Who can see them? 

Only TO-User can see the remarks if an internal remark is set and saved on the product. Since this is an internal remark, it's not shown to Agent or End-Users. 

Where are they displayed? 

Once an internal remark is defined on the product, a speech bubble is displayed next to the product's title.

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Clicking on the icon will open a modal that shows the internal remark. 

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Display in Cockpit on: 

  • Overview Page of all Inventory Products (see above for rental cars)
  • Products within Modules and Templates 

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  • Itinerary in Customer Care
    • Itinerary Overview 

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    • Service & Price List 

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  • Component Overview Page 

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Stay tuned!

The feature will be future enhanced with the upcoming releases, enabling TO-Users to view internal remarks in the Planner.

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