What are internal remarks on inventory products?
The internal remark is a field displayed on the miscellaneous tab of inventory products in the cockpit.
Who can see them?
Only TO-User can see the remarks if an internal remark is set and saved on the product. Since this is an internal remark, it's not shown to Agent or End-Users.
Where are they displayed?
Once an internal remark is defined on the product, a speech bubble is displayed next to the product's title.
Clicking on the icon will open a modal that shows the internal remark.
Display in Cockpit on:
- Overview Page of all Inventory Products (see above for rental cars)
- Products within Modules and Templates
- Itinerary in Customer Care
- Itinerary Overview
- Service & Price List
- Component Overview Page
The feature will be future enhanced with the upcoming releases, enabling TO-Users to view internal remarks in the Planner.