Overview

TripBuilder allows you to download created itineraries as PDF travel documentation. Additionally, travel documentation can also be downloaded in Word format. The article Travel Documentation explains how to access and download documentation both in PDF and DOCX/Word format, while this article only refers to the specifics for DOCX/Word format.

Visibility for the export format

The Export to Word feature is visible according to the user's role. Three options are available:

• Enabled for travel agents and employees
• Enabled for employees only
• Disabled

FAQ

Q: Why is my company logo not shown in the Word doc? 

A: Please re-upload your company logo in the settings if your company logo isn't shown on the exported Word file:

1. Do right-click on the logo and click on "Save Image as..." to download the existing image.

2. Remove the file from the setting.

3. Upload the previously downloaded file again.

For further information, please refer to the article Primary Logo | Header Picture & Loading Placeholder.

Q: Why does the Word doc look different from the PDF or HTML version?

A: Word has its way how to layout elements and storing them. While this comes with the advantage that editing such a file is much easier and works better, it also means that not everything will look the same.

Q: Will conversions to Word doc in the staging count against my quota? 

No, only the ones in the production environment.

Q: Which users will be able to use the Word download feature?

The feature is only for B2B. Thus, the consumers will never get the Doc download option. For B2B, you can let the Nezasa support team know whether you'd prefer to only offer the option to the employee users of the tour operator (your direct users) or if it should also be offered to all travel agent users.

Known Limitations

Please note that the Word export comes with the following known limitations:

1. Hotel stars aren't shown.
2. Rental car supplier logo isn't displayed.
3. Icon in the chapter header isn't shown.