Overview

You can use accommodation ad-hoc components to add nights on hotels contracted outside the offer of TripBuilder (either inventory or live supply-based). 

Steps to add accommodation ad-hoc

• Open an itinerary in Planner. 

• Click on TO-Tools or TA-Tools.

• Click on Ad-Hoc Components.

• Click on + Add new Accommodation Ad-Hoc Component.

• A new pop-up window opens.

• The following accommodation fields are available for definition:

  • Name*

  • Stars

  • Stop*

    • Depending on your itinerary, this field can be automatically populated with the areas (and day references) as defined in the itinerary route (screenshot above).

  •  Check-in day/Check-out day*

  • Address*

    • The address from the hotel is either defined from Google Maps hints or by entering the address manually. In the latter case, the following fields are available:

      • Street
      • Post Code
      • City*
      • Country*

• • Description

  • Pictures from the hotel (not by room)

  • Room(s) and meal plan per room

  • Supplier

  • Net price/Sales Price*

  • Booking Status:
    • Open
    • On Request (RQ)
    • Booked (OK)
    • Cancelled
    • None (default value)

(*) Mandatory fields.

Once you've entered all details, click the Save button, resulting on:

• The ad-hoc component is added to the itinerary.
• The itinerary price is updated.
• The accommodation component is visible in the Planner and Travel Documentation. 

Once created, the ad-hoc component can be changed/updated.

Update ad-hoc accommodation in Planner

You can update an ad-hoc component in Planner, on the same screen previously used for its creation, by clicking on the pencil icon.

Update ad-hoc accommodation in Customer Care

When an ad-hoc accommodation component is added to an itinerary, the component is shown under the Service & Price List of the Itinerary in Customer Care:

• Go to Cockpit.

• Click on Customer Care.

• Click on the Itinerary ID.

• Go to the Service & Price List page.

On this page, you can find the ad-hoc components and all the other live components of the itinerary (rental cars, flights, transport, accommodation, activities as examples) and their main descriptive fields. 

The accommodation ad-hoc component is displayed as any other component on the "Accommodations" list. A pencil icon on the right-hand side is available for its edition.

To apply changes to the component, click the edit icon, and a pop-up window opens:

By default, all fields are directly editable except for Net Price and Sales Price, where the edition is only available after clicking the Edit Price checkbox.

After editing, click the Save button.