This feature allows setting a maximum time a booking should be completed in Checkout. 

A time counter will be displayed on the availability check page, showing how many minutes are left to conclude the booking. 

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Hint: 

  • Per default, no timeout time is set on all instances. The configuration field is empty. 
  • Timeout times can be set to any time desired. 

Steps to set timeout time: 

  • Go to Settings
  • Click on Distribution Channels
  • Click on your TripBuilder ID
  • Scroll down on the Checkout tab to Availability Check 
  • Set the required timeout time in minutes

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  • Click Save 

Once the time is set in the setting, a timer will be displayed in Checkout from the re-availability check step and following. 

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A pop-up window is displayed if the booking is not finalised within the given timeframe, directing the user back to the first step of the Checkout. 

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The user needs to restart the checkout process for a new availability check to make sure all components of the booking are still available. After all the components have been checked again, the booking can be completed.

Important: 

The feature is currently not revealed in the setting. Please get in touch with the Nezasa Support team for further details and enablement. 

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