Overview 

In the following article, we will present you with an overview of how the hotel search and results are affected by the different settings and rule options within TripBuilder.  

Hotel Search - General 

• We take the radius and coordinates and use them to do an internal search. We also filter by configured TravelgateX suppliers to not get hotels which are not available because of the absence of mappings.
• We get up to 1000 first hotels from search results; if there are more than 1000;
• We use these 1000 to request TGX for available offers.

Currently, no criteria are used to select one set of hotels rather than another set from 1000.

Accommodation Search Filters

The accommodation search filters on the hotel overview screen allow you to filter the displayed hotel based on text search, start rating, source or similar. 

Find more about the accommodation search filter settings here. 

Area Settings

The hotel search starts with the set coordinates of an area. The search will be applied with the defined radius as mentioned above. 

Example: 

The hotel search radius is set to 30km per default area. The radius can be individually adjusted for each area in the inventory. 

Content Rules 

The Content Rule feature enables the delimitation of content by applying pre-defined rule sets. Hotel search results can be refined by setting specific content rules for accommodation.

Example: 

The following screenshot defines a rule that will "Show only hotels with free cancellation" by excluding all accommodation offers that:

• Do not have free cancellation OR
• Do not have information on the cancellation policy

With a direct impact on the offers made available to the user in Planner, other information elements, such as "From price", are also indirectly impacted while being consistent with the displayed offers.

Find more information about content rule setting within TripBuilder, here. 

Offline Offers

An additional offline offer toggle can be enabled for TO users for the hotel overview screen. The toggle allows to display the full list of hotels in the area including the ones that are not available for the selected dates and number of pax in a room. Hotels that are not available can therefore be selected and added as ad-hoc accommodations to the itinerary. After selecting the hotel, it is important to edit the hotel trough the ad-hoc components feature (via TO-Tools), and in particular enter the net and sales price. Because they are ad-hoc component, these products will not be automatically booked with the supplier.

Hotel Search List

The default search list sorting option can be determined within the setting. Find more information about it here.

Hotel Database 

In the inventory under product, you are able to find the overview of all mapped hotels within our database. If you are missing a hotel in the hotel search results, check if it's already mapped within our database.