Overview

Allow Tour Operator and Travel Agency users to set flights manually to non-refundable on the availability check page. The cancellation policies will list the flights as an exception to the standard cancellation policy.

Setting

Down Payment - Incl. Non-Refundable Flights can be set for each distribution channel within the settings part of TripBuilder.

  • Go to Settings
  • Click on Distribution Channels
  • Click on your TripBuilder ID
  • Click on the Checkout Tab - Availability Check 
  • Choose from the Non-Refundable flight configuration options: 
    • Disabled 
    • Enabled for employees only
    • Enabled for travel agents and employees
  • Click Save 

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Display in Checkout 

If the feature is enabled, flights can be marked on the re-availability check as non-refundable. 

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The cancellation policies will list the flights as an exception to the standard cancellation policy.

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