Overview

Allow Tour Operator and Travel Agency users to set flights manually to non-refundable on the availability check page. The cancellation policies will list the flights as an exception to the standard cancellation policy.

Setting

Down Payment - Incl. Non-Refundable Flights can be set for each distribution channel within the settings part of TripBuilder.

• Go to Settings
• Click on Distribution Channels
• Click on your TripBuilder ID
• Click on the Checkout Tab - Availability Check 
• Choose from the Non-Refundable flight configuration options: 
  • Disabled 
  • Enabled for employees only
  • Enabled for travel agents and employees
• Click Save 

Display in Checkout 

If the feature is enabled, flights can be marked on the re-availability check as non-refundable. 

The cancellation policies will list the flights as an exception to the standard cancellation policy.