Overview

Easily create a duplicate of the itinerary, e.g., to do a small variation of an offer for a customer.

The duplicate itinerary features allow copying over all components of the original itineraries to the duplicate, including PAX and contact data if already defined. The duplicated itinerary will have a new itinerary ID, and the creation date/author will be set to the moment of duplication and the user who triggered the duplication.

Duplicate an Itinerary in the Agent Centre

• Go to Customer Itineraries 
• Search for the itinerary which should be duplicated 
• Click on the three dots
• Click on Duplicate Itinerary

• When clicking Duplicate Itinerary, a module opens, which allows duplicating the itinerary while changing the Title. 

• Change the title of the itinerary and Duplicate
• A new modal will pop up, which shows the information about the duplicated itinerary, such as
  • the Title of the duplicated itinerary 
  • and the new itinerary ID

• Click on Show Duplicate to show the duplicated itinerary on the itinerary overview page

Duplicate an Itinerary in Customer Care

• Go to Customer Care
• Search for the itinerary which should be duplicated 
• Click on the itinerary ID
• On the itinerary overview page, click on the Action button
• Click on Duplicate Itinerary

The following steps will be as described for the duplication in the agent centre.

Planner API

The planner API has a new endpoint /itineraries/{id}/duplicate to duplicate itineraries. The title of the duplicated itinerary can be passed in the request.