Anne Faulmann

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Activity overview

Latest activity by Anne Faulmann
  • Anne Faulmann created an article,

    October 19, 2023 | Major Release 2023Q3

    Major Release Webinar - Recording  What we'll cover in our session: Product Transformation   Connect API Itinerary Creation from Flight Stripe Integration   Roadmap - Now | Next | Later Answer yo...

  • Anne Faulmann created an article,

    July 19, 2023 | Major Release 2023Q2

    Major Release Webinar - Recording  What we'll cover in our session: Customer Experience Update  Booking Import - GAdventures and Book My Ride use cases Post Booking Operations  Reporting  Roadmap...

  • Anne Faulmann created an article,

    April 26, 2023 | Major Release 2023Q1

    Major Release Webinar - Recording    What we'll cover in our session: Customer Experience Update  PNR Import  On Request Bookings  Amadeus PNR feature  Group Tours functionalities Answer your qu...

  • Anne Faulmann created an article,

    Component Status in Customer Care

    Overview The following tables give an overview of all component states within TripBuilder during the planning, booking and cancellation process.    Status of 3rd party Components  Process Status...

  • Anne Faulmann created an article,

    Itinerary Retention Policy

    Important: This feature may require configuration from Nezasa. Please contact our support team or your customer success manager to configure the itinerary retention policy available at Distribu...

  • Anne Faulmann created an article,

    Display of Air Fare and Airport Taxes

    It is possible to display the airport- and/or air traffic taxes of flight components in the cost breakdown in Planner and Checkout for inventory and 3rd party supply.  Important: This feature s...

  • Anne Faulmann created an article,

    How to Apply a Price Increase or Discount?

    Overview You can swiftly apply a manual price adjustment to an already booked itinerary in TripBuilder. Users in Customer Care can initiate ad hoc price changes, either an increase or a discount, b...

  • Anne Faulmann created an article,

    Create Own Tour with Import PNR

    Overview  The Create Itinerary from PNR feature enables Tour Operators and Agents to create itineraries based on the details of a Passenger Name Record (PNR). Accessible through AERTiCKET and SoftC...

  • Anne Faulmann created an article,

    Re-check availability in Planner

    Overview A standard booking flow using TripBuilder starts in Discovery, where the user selects a previously defined template (or starts from scratch), followed by the selection of different product...

  • Anne Faulmann created an article,

    Cost in Destination Remark

    Important Only admin users can access the Distribution Channels settings.  The set remarks only show if the In-Destination Cost Detail feature is enabled. Find more details about it here. ...