Ricardo Raminhos

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Activity overview

Latest activity by Ricardo Raminhos
  • Ricardo Raminhos created an article,

    "Book Directly" from Planner

    Overview The Book Directly feature allows users of the Planner to proceed to Checkout, regardless of their current stage in the planning process. This feature speeds up the typical planning flow wh...

  • Ricardo Raminhos created an article,

    Source Market

    Overview The implementation of the Source Market functionality in TripBuilder, when supported by suppliers, can give access to differentiated rates and / or booking conditions. Depending on the pos...

  • Ricardo Raminhos created an article,

    January 31, 2024 | Major Release 2023Q4

    Major Release Webinar - Recording What we'll cover in our session: Product Feeback: BucketList Better UX & UI for the Booking Funnel Post Booking: Order History Fees and Discount Handling (impro...

  • Ricardo Raminhos created an article,

    Office ID Support per Agency

    Overview Some travel brands follow a business strategy where each agency operates independently, ensuring all content, including travel arrangements and booking details, is not shared among agencie...

  • Ricardo Raminhos created an article,

    Order History

    Overview The "Order History" page allows Customer Care users to access the complete history of all booking orders, any modifications made, and cancellations for a chosen itinerary. You can view det...

  • Ricardo Raminhos created an article,

    Customer Care - Services & Price List

    Overview The Services & Price List page provides a comprehensive view of your itinerary-related pricing, components, and services you've selected, along with their current statuses.   Services & Pr...

  • Ricardo Raminhos created an article,

    Discovery Details

    Overview From the results shown in the Discovery Overview, users can select a particular itinerary card which will direct them to its corresponding details page. The Discovery Details page provides...

  • Ricardo Raminhos created an article,

    Discovery Overview

    Overview The TripBuilder Dashboard grants you access to a selection of options: Suggested Tours, Branded Tours, and Create Own Tour. Clicking on any of these options directs you to the Discovery Ov...

  • Ricardo Raminhos created an article,

    What is Discovery?

    Overview The first step in the TripBuilder booking funnel is Discovery, followed by Planning and then Checkout. The Discovery step is where you will begin your journey. Here, you can select from a ...

  • Ricardo Raminhos created an article,

    Integration Options with CRM and Travel Midoffice Solutions

    Overview Customer Relationship Management (CRM) and Travel Midoffice solutions are essential tools for the success of Travel Brands, particularly in the way customers are addressed and supported. W...