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  1. Nezasa AG
  2. TripBuilder
  3. Customer Care

Customer Care

  • Customer Care
  • Itinerary Details in Customer Care
  • Customer Care - Services & Price List
  • Customer Care - Increase Number of Results
  • Itinerary Status in Customer Care
  • Component Status in Customer Care
  • Customer Care - Markup Details Page
  • On Request Bookings
  • Cancellation of Inventory Products in Customer Care
  • Customer Care (Read-Only) for Sales Agents
  • Rest Payment Support
  • Itinerary Actions in Customer Care
  • Itinerary Action - Confirm Booking and Booking Change Manually
  • Itinerary Action - Initiate Booking Change
  • Itinerary Action - Discard Itinerary
  • Itinerary Actions - Cancel Booking
  • How to Apply a Price Increase or Discount?
  • How to create and use Promo Codes?
  • Order History
  • Booking History
  • Post-booking Edition of Itinerary Components
  • Post Booking Rescue Tools
  • Itinerary Billing
  • Offline Payment and Refund Transactions
Nezasa AG