System Events

System events are automatically created and give information on different actions performed by the system.

Since System Events are solely of an informative nature, they cannot be altered in any form by the customer.

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Steps to view System Events: 

  • Go to Settings
  • Click on System Events

Examples of system event titles for the standard types:

Type: userSignUp

Severity: Info

  • User SignUp

Type: passwordReset

Severity: Info
  • Password Reset

Type: emailSuccess

Severity: Info

  • Payment by Bank Transfer, Booking Confirmed 
  • Reservation Confirmed 
  • PAX Name change 

      Type: emailFailure

      Severity: Critical

      • Email could not be sent: Reservation request received 

        If OTAs or other service providers are involved, there are a few additional types:

        Type: success

        Severity: Info

        Type: failure

        Severity: Warn

        Type: databaseOperation

        Severity: Warn

        • Couldn't delete product refId=58cfda702f4nt4sy240a2

        Please Note: System events are only stored for 30 days. After this period, they are deleted.